Safety
How We Help You Stay Safe
Meeting new people online should feel safe. This page sets out what Sapphic Match does to help: tools that let you check who you are talking to, keep control of your information, spot trouble early and reach a real support team. Some protections are optional, such as ID verification, so look for the verified badge instead of assuming anyone has one. If something feels wrong, you can block and report a member from within the site.
Know who you are talking to
Checks you can see on a profile.
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ID Verification (Blue Tick)
Optional government ID verification, shown as a visible badge.
What it means for you It helps confirm a member is genuine and reduces the risk of catfishing.
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Video Verification
A live video check with a moderator confirms identity without any documents.
What it means for you You can prove you are real without sharing sensitive ID.
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Age Assurance
Age is estimated by AI, with additional checks where required.
What it means for you It helps keep underage people off the site.
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User Rating System
Every member has a reputation score based on behaviour and feedback.
What it means for you You can judge who seems trustworthy before you engage.
Keep control of your information
You decide what is shared, with whom and when.
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Safe Usernames
Your real name and email are never shown publicly.
What it means for you It makes it harder for anyone to trace you or contact you elsewhere.
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Location Privacy
Others see only your nearest town or city, never your exact address or live location.
What it means for you Your home stays private.
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Instant Blocking
Block a member immediately, and they can no longer contact or see you.
What it means for you You decide who can reach you.
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Easy Reporting
Report members or content quickly from within the site.
What it means for you Abuse and inappropriate behaviour can be acted on.
Spot trouble early
Tools and people working before a problem reaches you.
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Off-Platform Contact Alerts
The site detects attempts to move a conversation to apps such as WhatsApp.
What it means for you You get a warning about a common scam tactic.
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Behaviour Monitoring
AI looks for unusual or suspicious activity patterns.
What it means for you It helps identify scammers, bots and harmful members early.
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Content Screening
Images, videos and text are screened on upload using AI and human review.
What it means for you It works to keep harmful content from reaching members.
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Explicit Image Protection
Potentially sensitive images are blurred, with a warning, before you view them.
What it means for you You choose whether to look.
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Swift Takedown Policy
Requests to remove unauthorised or harmful content get a rapid response.
What it means for you It limits exposure and protects your privacy and rights.
Help when you need it
Real people, and reminders built in.
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24/7 Human Support
A real support team is available around the clock.
What it means for you You get help quickly when you need it most.
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Safe Dating Guidance
Tips and reminders are built into the site.
What it means for you They support safer choices online and when meeting in person.
Questions or concerns?
Our support team is here 24/7. To see everything members can do, read the features page, or join free when you are ready.
Sapphic Match is aligned with best practice through involvement with the Online Dating and Discovery Association, and runs on PCI-compliant cloud infrastructure with SSL encryption.